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Exchange types

SHH Key Stay

A flexible, one-way way to travel when a direct swap is not possible. Earn SHH Keys by hosting other members, then use them towards your own stays.

What it is

Travel without a return visit

Sometimes a direct swap will not line up, or you simply want to visit somewhere without hosting in return. An SHH Key Stay lets you do that. Keys are earned by welcoming guests into your own home, and a stay uses the destination home’s assigned Keys per night.

Earn and use

How SHH Keys flow

1

Host a member

Welcome a guest for a completed stay in your home and earn SHH Keys in return.

2

Build your balance

Your earned Keys are added to your wallet, ready to use towards a future stay.

3

Request a one-way stay

Find a home and request an SHH Key Stay. The required Keys are reserved when the host accepts.

4

Travel

Enjoy your stay without offering a return visit. The Key is released under the approved exchange rules.

Good to know

How SHH Keys work

A few simple rules keep Keys fair and focused on genuine stays.

  • An SHH Key is an internal platform credit, not cash.
  • Keys cannot be bought, sold or freely transferred between members.
  • A Key is always linked to an agreed stay before it is used.
  • Reciprocal Swap and Flexible Swap do not use Keys.
  • A host can accept or decline any SHH Key Stay request.

Final cancellation and Key-release wording will be confirmed in the Exchange Rules before launch.

Questions

SHH Keys FAQs

What is an SHH Key?

An SHH Key is an internal platform credit that lets you arrange a one-way stay when a direct exchange is not possible. Keys are always linked to an agreed stay. They are not cash, cannot be bought and cannot be freely transferred.

How do I earn Keys?

You earn Keys by hosting other members for completed stays. Those Keys can then be used towards your own one-way stays elsewhere in the community.

Do Reciprocal Swaps use Keys?

No. Reciprocal Swap and Flexible Swap do not use Keys because both members exchange homes. An SHH Key Stay uses the destination home’s assigned Keys per night.

Can a host decline an SHH Key Stay?

Yes. A host can accept or decline any request, including an SHH Key Stay. Keys are reserved once a stay is agreed and released according to the approved exchange rules.

Explore membership and Keys

Membership gives you access to browse homes, host guests and earn SHH Keys for flexible stays.

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