Skip to content

Legal & Policies

Privacy Notice

Effective from 1 July 2026

How Swap Holiday Homes collects, uses and protects your personal information, including your profile, home listing and account details.

1. What we collect

Account details you provide when registering: name, email address, password and marketing preference.

Profile information you choose to add: photo, biography, household details, languages and travel preferences.

Home listing details, including the exact address of any property you list, which is never shown publicly.

Technical information such as login activity, used to keep your account secure.

2. How we use your information

To operate your account, show your public profile and home listings, and support exchanges between members.

To send transactional emails such as verification links and account notifications.

To send marketing updates only where you have opted in, and you may withdraw this consent at any time.

3. What we never show publicly

Your exact home address, private documents, private messages and payment details are never displayed on public pages.

4. Your rights

You can review, correct, export or request deletion of your personal data through Account Settings or by contacting us.

5. Data retention

We keep personal data for as long as your account is active and for a limited period afterwards to meet legal and security obligations.

6. Contact

Questions about this notice can be sent through our Contact page.

This page is a working draft prepared for platform development and does not constitute legal advice. Swap Holiday Homes should have this content reviewed and approved by a qualified solicitor before launch.

We use cookies to understand how the site is used and improve it. We won't set analytics cookies unless you accept. See our Privacy Notice for details.