Safety & Trust
Verification, explained
We check members and homes separately, and we only use badges that reflect a check we have actually completed. Here is what each step and badge means.
Identity and home are verified independently
Verifying a person is not the same as verifying a home, so we keep the two apart. This keeps our wording accurate and helps you understand exactly what has been confirmed.
Identity verification
Members confirm who they are during setup. This helps ensure you are dealing with real people and is the foundation of trust across the community.
Home verification
Homes go through an address and documentation review before they are listed. This confirms the home exists and that the member can offer it for an exchange.
Accurate badges you can rely on
We only show a badge when the underlying check is complete, so a badge always means what it says.
The member has completed our identity verification step.
The member has confirmed the home address through our review process.
Supporting documentation for the home has been submitted and reviewed.
Why we avoid a generic “Verified Owner” badge
We only claim what we can genuinely check. Rather than a blanket “verified owner” label, we describe each specific step we have completed. Verification builds trust, but it is not a guarantee of a member’s conduct or a property’s condition.
Get verified and start swapping
Create your account, complete verification and join a community of trusted members.