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Accessibility

Built to be used by everyone

We want every member to be able to browse homes, learn how swapping works and get in touch, whatever device or assistive technology they use.

Our commitment

Accessibility is part of how we build

Accessibility is not an afterthought. We design and test the site so that people with different needs can use it comfortably, and we keep improving as the platform grows.

Designed for everyone

We aim to meet WCAG 2.2 AA across the core journeys, so the site works for a wide range of needs.

Keyboard and screen readers

Pages use semantic structure, visible focus and meaningful labels so they work with assistive technology.

Readable and clear

We use clear language, strong colour contrast and text that scales when you zoom in.

Need assistance?

We are here to help

If you have trouble using any part of the site, or need information in a different format, please let us know. We will do our best to help and to put things right.

Report an accessibility issue

Known limitations

This site is being actively developed, so some areas are still being refined. Full accessibility validation requires manual testing with assistive technologies and expert review, which is ongoing. We welcome feedback that helps us find and fix issues.

Document version
1.0 (working draft)
Next review
To be confirmed before launch

Tell us how we can improve

Your feedback helps us make Swap Holiday Homes better for everyone.

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